Canadian 3G Mobile Network Closure December 2025.

Canadian 3G mobile network will stop working in late-2025
For most of Live Life Alarms customers there is no action required. However, if you have a 3G device (most often supplied before 2020) then you’ll need to upgrade to a 4G device before then. You’ve probably seen a few emails from us already that encourage you to consider an upgrade. Over the next couple of years we’ll make sure all 3G Live Life Alarms customers understand that their 3G alarm won’t work forever and that an upgrade might be a smart idea.

Which Live Life Alarm do I have? 3G or 4G?
If you purchased your Live Life Alarm in 2019 or before then most likely you have a 3G model. We have prepared the image below so you can be sure which model you have.

What will happen if I don’t upgrade before December 2025?
Your current 3G model Live Life Alarm will continue to operate until Canadian Telcos disconnect 3G in late 2025. Consider upgrading to the latest model before then.

Will my Live Life Alarm still be able to call 911 if I don’t upgrade before the 3G network closes?
No.

I don’t like buying things on line. How can I upgrade my Live Life Alarm another way?
Just call us on 1 877 801 7172 and let us know you’d like to upgrade to the 4G model Live Life Alarm. We can work out an upgrade for you quickly over the phone.