Mobile Coverage information
Life Life Alarms Sim Card (Best available signal out of Rogers, Telus, Bell, Tbaytel, MTS or Sasktel network)
The LiveLife Mobile Alarm comes with a Micro SIM card installed and activated. It therefore has it’s own mobile phone number which will be clearly marked in your paperwork that comes with your Mobile Alarm. Because of our size we’ve been able to negotiate a cellular solution that will pick the best available mobile signal based on your location at any time across Canada. Your Mobile Alarm will automatically select the best mobile tower in your area out of Rogers, Telus, Bell, MTS, Tbaytel and Sasktel using extended coverage. This SIM card comes with the first year of unlimited emergency voice calls and texts included. From Year 2 you’ll need to add $45 to cover the costs of using the Mobile Alarm for Year 2. We’ll remind you of this before it’s due. One of the great advantages of this solution is that you don’t need to check your credit and you don’t need to worry that your Mobile Alarm will run out of credit when you need it most. It’ll just work!
Canadian 3G , 4G & LTE Mobile Coverage
These networks give the widest coverage across Canada and cover 99% of the Canadian population and cover 1.5 million square miles.
These networks are ideal for a mobile personal medical alarm because of the wide coverages and the fact that Rogers, Telus, Bell, Tbaytel, MTS and Sasktel networks have great coverage in metro and rural areas.
Basically, if you’re in an area in Canada where either a Rogers, Bell, Telus, Tbaytel, MTS or Sasktel mobile phone works fine then you can be sure your Mobile Alarm will work fine too.
Finding out if there will be a strong enough signal
Most of the time checking the coverage map will be adequate to ascertain whether the Mobile Alarm will have a strong enough signal inside the home of the user. However as we know some homes can fall within coverage black spots due to hills, buildings and other obstructions.
Ideally there should be between 1 to 2 bars or more on a Rogers, Bell, Telus, Tbaytel, MTS or Sasktel connected device inside the home as a guide. If you have a connected mobile phone that has a weak or inconsistent signal or have had visitors to your home who have experienced a weak mobile signal you may wish to discuss with us a SIM card from another provider as an alternative.
The upcoming closure of the 2G mobile networks
Rogers, Bell, Telus, MTS, Tbaytel and Sasktel will be closing the 2G network soon. Most of the mobile alarms presently on the market continue to be limited to using 2G and therefore those alarms will stop working soon. The LiveLife mobile alarm works with a 3G chip and is compatible with all 3G, 4G & LTE phones.
Why use the 3G network and not the newer 4G network?
The LiveLife Mobile Alarm uses only the ‘Voice’ and ‘Text’ parts of the mobile network. The 4G mobile network is ideal for high speed data. This alarm does not use any data to perform any of it’s functions and therefore the best mobile network is 3G because it has wider coverage than the present Rogers, Bell, Telus, MTS, Tbaytel and Sasktel 4G/LTE mobile network.
To find out about Usage Rates and Prepaid Credit click here.